Warranty

Stainless Steel Grille Inserts

Black Aluminum Grille Inserts

Fusion-Bond™ Mud Flaps

Fusion-Bond™ Dually Mud Flaps

Fusion Flared Long Flap™ Stone Guards™

Advantage S. S. Stone Stopper™ Tow Flaps 

Impact M.F.™ Mud Flaps

Impact Kickback™ Mud Flaps

Sill Guards™

Step Liners™

Specialized PlastiColor Mud Flaps

Returns

Because all items are subject to natural wear and tear, we will only accept an item for return or exchange within 14 days of receipt.

If you prefer an exchange, you will be responsible for:

  1. The return shipping charge
  2. A 20% restocking Fee
  3. Any higher price difference between the item you return and your second choice item
  4. Shipping charges for the replacement item

To return an item for refund due to personal preference, you will be responsible for:

  1. The return shipping charge
  2. A 20% restocking fee

**ALL EXCHANGES AND RETURNS MUST BE COMPLETE AND IN SALEABLE CONDITION TO QUALIFY FOR FULL CREDIT**

YOU MUST HAVE A RETURN GOODS AUTHORIZATION (RGA#) NUMBER TO SHIP ANY PRODUCT BACK.

Simply contact us

Once you have a Return Goods Authorization (RGA#) number:

  1. Box the item in the original packaging (or similar package if original unavailable), taking the same care that was taken to ship to you. If you have removed the product from it's shrink packaging, the parts MUST be carefully wrapped together to avoid scratching.
  2. Include your sales receipt. A copy is acceptable. Write the Return Goods Authorization (RGA#) Number you were given, on the sales receipt.
  3. The Return Goods Authorization (RGA#) number MUST be written on the courier's waybill.
  4. Ship back using the carrier requested by Cloud-Rider® Designs.

ITEMS ARRIVING AT CLOUD-RIDER® WITHOUT PRIOR CONSENT (RGA#) WILL NOT BE ACCEPTED AND WILL BE RETURNED TO YOU AT YOUR OWN COST!

Claim Procedure

YOU MUST HAVE A RETURN GOODS AUTHORIZATION (RGA#) NUMBER TO SHIP ANY PRODUCT BACK.

Contact us Monday to Friday 8:00am - 4:30pm CST

ITEMS ARRIVING AT CLOUD-RIDER® WITHOUT PRIOR CONSENT (RGA#) WILL NOT BE ACCEPTED AND WILL BE RETURNED TO YOU AT YOUR OWN EXPENSE

SHIPPING CHARGES TO Cloud-Rider® Designs ARE YOUR RESPONSIBILITY.
PRODUCT ARRIVING C.O.D. WILL NOT BE RECEIVED AND WILL BE SENT BACK TO YOU AT YOUR EXPENSE.

Cloud-Rider® Designs will pay return shipping charges, if applicable, on all valid warranty claims.

All warranty claims must include the following:

  • Defective product (carefully packaged for shipment)
  • Proof of purchase (copy of original receipt is acceptable)
  • Complete customer information:
  1. Name of original purchaser
  2. Delivery address (including postal/zip code)
  3. Phone number (including area code)
  4. E-mail address